Connect one end of the second coaxial cable to the other splitter output and connect the other end of that same cable to the modem you purchased.
Spectrum cable modem lights.
Either your device is failing to establish a steady internet connection or there is a firmware update going on.
The lights can help isolate whether the problem is on the computer end router end or within the modem itself.
Learn about our docsis modem policy for charter spectrum internet and data subscription.
Locate the modem id mac address for your new modem typically located on the bottom it will usually appear after the letters mac or ea e g.
Off the e31n2v1 s cable modem is offline.
Those lights on your router or cable modem aren t just there for show.
The modem itself has four gigabit ethernet ports making it an ideal modem to have multiple wired in devices.
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Here is a simple explanation.
Here s how you can use them to troubleshoot problems.
Wait for the online light on the front to go from flashing to solid.
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When the us ds light on your modem is stable it means you are actively connected to spectrum internet.
Once your coax cable is in place go ahead and plug in the modem s power cable into the modem and an electrical outlet.
You shouldn t have to wait too long but if your modem requires a firmware update it could take up to 20 minutes before the light turns solid.
On the e31n2v1 s cable modem has successfully registered with the service provider and is ready for data transfer see docsis on page 19.
They convey information about the status of your internet connection.
This is a three in one cable modem including the modem an ac1900 wifi router and a 4 gigabit wired switch.
This is a docsis 3 0 modem with up to 960mbps speed.
Knowing the purpose of each light can be invaluable in a troubleshooting situation.